Alexandra La Sala Olsson
About Alexandra La Sala Olsson
Alexandra La Sala Olsson is a Digital Events Customer Success Manager at JOOR, where she oversees customer success for digital events. She has a background in customer success and marketing, having previously worked at Adobe and KCD.
Work at JOOR
Alexandra La Sala Olsson serves as the Digital Events Customer Success Manager at JOOR, a platform that connects a network of 12,000 brands with 500,000 retailers worldwide. In this role, she is responsible for managing customer success specifically for digital events, ensuring that clients receive optimal support and resources. JOOR operates with a global presence, maintaining offices in key fashion capitals including Paris, London, Milan, Los Angeles, Madrid, Melbourne, and Tokyo.
Previous Experience at Adobe
Prior to her current role at JOOR, Alexandra worked at Adobe in various capacities. She served as a Renewal Coordinator for 11 months in Denver, Colorado, from 2018 to 2019. Following this position, she transitioned to the role of Customer Success Manager, where she worked remotely for two years, from 2019 to 2021. In these roles, she contributed to customer engagement and retention strategies.
Background in Public Relations
Alexandra has experience in public relations, having worked as a Freelance Publicist at KCD for five months in New York City in 2014. Additionally, she completed a Public Relations Internship at KCD for two months in the same year. These roles provided her with foundational skills in communication and client management.
Marketing Specialist Role at Inspirato
In 2016, Alexandra worked as a Marketing Specialist at Inspirato for 11 months in Denver, Colorado. This role involved developing marketing strategies and initiatives that supported the company's objectives and enhanced brand visibility.
Education and Expertise
Alexandra holds a Bachelor of Science (B.S.) degree in Communication from Boston University. Her educational background, combined with her professional experience in customer success, marketing, and public relations, equips her with a diverse skill set applicable in the digital events sector.