Amaijah Summers
About Amaijah Summers
Amaijah Summers is a Customer Success Manager with a background in customer success and business development. She has worked at JOOR, Zonzon Inc., and Snowflake Computing, and holds a Bachelor of Arts in Political Science from Sonoma State University.
Current Role as Customer Success Manager
Amaijah Summers currently serves as a Customer Success Manager at JOOR, a position she has held since 2023. In this role, she focuses on ensuring customer satisfaction and fostering positive relationships with clients. Her responsibilities include managing customer accounts and providing support to enhance user experience. This position is remote, allowing her to engage with clients from various locations.
Previous Experience at JOOR
Before her current role, Amaijah Summers worked at JOOR as a Customer Success Associate from 2022 to 2023. During her tenure, she contributed to customer engagement strategies and supported clients in utilizing JOOR's platform effectively. This experience laid the groundwork for her advancement to the Customer Success Manager position.
Professional Background in Customer Success
Amaijah Summers has a strong background in customer success management. She worked at Zonzon Inc. as a Customer Success Manager from 2020 to 2022, where she developed strategies to improve customer retention and satisfaction. Additionally, she held a position at Snowflake Computing in business development from 2018 to 2019, further enhancing her skills in client relations and business growth.
Education and Certification
Amaijah Summers earned her Bachelor of Arts (B.A.) in Political Science and Government from Sonoma State University, completing her studies from 2013 to 2017. She also holds a certification as a Scrum Master, which supports her project management capabilities and her ability to lead teams effectively in various initiatives.
Early Career and Development
In the early stages of her career, Amaijah Summers worked at Sonoma State University in various roles, including Program Coordinator and Platform Manager, from 2013 to 2016. These positions allowed her to develop organizational and program management skills. She also gained leadership experience as an Executive Team Lead at Target from 2017 to 2018.