Anne Baudisch
About Anne Baudisch
Anne Baudisch is a Customer Success Manager at JOOR, where she has worked since 2021. With a background in sales and customer success across various companies, she specializes in enhancing customer experiences and retention.
Current Role at JOOR
Anne Baudisch serves as the Customer Success Manager, Brand at JOOR since 2021. In this role, she operates remotely from Berlin, Deutschland. Her responsibilities include managing a diverse portfolio of clients, which ranges from small businesses to established enterprise accounts. She collaborates with various internal departments, including sales, integrations, and support, to enhance customer success. Her focus is on identifying customer pain points and improving the customer journey to increase retention rates.
Previous Experience in Customer Success
Before joining JOOR, Anne Baudisch worked at Sentryc GmbH as a Customer Success Management Leader from 2020 to 2021. Prior to that, she spent two years at Brandwatch as a Sales Executive from 2018 to 2020. Her earlier tenure at Brandwatch also included a role as Customer Project Manager from 2015 to 2018. These positions have contributed to her expertise in customer relationship management and success strategies.
Marketing and Management Background
Anne Baudisch began her career in marketing, serving as a Marketing Manager at Gigflip GmbH for nine months in 2015. She also gained experience in the music industry as a Booking Assistant at The Animal Farm LLP in London for three months in 2014. Additionally, she worked as an Assistant at Odyssey Music Network from 2013 to 2014. These roles provided her with a solid foundation in marketing and event management.
Educational Qualifications
Anne Baudisch holds a Bachelor of Science (B.Sc.) in Business & Economics from Technische Universität Dresden, where she studied from 2008 to 2012. She furthered her education at Akademie Deutsche Pop, earning qualifications in Event Management and Executive Production from 2012 to 2014. Her educational background supports her roles in customer success and management.