Danielle Erlich
About Danielle Erlich
Danielle Erlich serves as the Regional Manager of Customer Success for North America at JOOR, where she has worked since 2017. She has a background in marketing and account management, having previously held positions at Camuto Group and L'Oréal.
Current Role at JOOR
Danielle Erlich serves as the Regional Manager of Customer Success for North America at JOOR. She has held this position since 2017, contributing to the company's focus on enhancing customer satisfaction and success. In her role, she has been instrumental in developing strategic partnerships that bolster customer success initiatives. Her work is centered in New York, New York, where she applies her expertise to drive customer engagement and retention.
Previous Experience at Camuto Group
Before joining JOOR, Danielle Erlich worked at Camuto Group as an International Account Executive from 2014 to 2017. During her three years in this role, she was based in New York, New York, where she managed international accounts and contributed to the company's global outreach efforts. This experience provided her with valuable insights into account management and customer relations.
Internship Experience at L'Oréal
Danielle Erlich gained early industry experience through internships at L'Oréal. She worked as a Marketing Intern for L'Oréal Active Cosmetics in 2012 for one month in Israel, and as a Global Marketing Intern for L'Oréal Matrix in 2013 for two months in the Greater New York City Area. Additionally, she completed another internship with L'Oréal Professionnel in 2011 for one month in Israel. These roles helped her develop foundational marketing skills and an understanding of the cosmetics industry.
Educational Background
Danielle Erlich studied at the University of Miami Herbert Business School, where she earned a Bachelor of Business Administration (BBA) with a focus on Marketing and Management. Her studies spanned from 2010 to 2014, providing her with a solid academic foundation that supports her professional endeavors in customer success management.
Skills and Expertise
Danielle Erlich possesses strong analytical skills that she utilizes to drive customer success strategies in the North American region. Her enthusiasm for relationship building has been a key factor in her success in customer success management. This combination of skills enables her to effectively engage with clients and enhance their overall experience.