Kristen Marrinan
About Kristen Marrinan
Kristen Marrinan serves as a Customer Success Manager at JOOR, a position she has held since 2022. She previously worked in similar roles at Ogury and Global-e, accumulating valuable experience in client success management.
Work at JOOR
Kristen Marrinan has been serving as a Customer Success Manager at JOOR since 2022. In this role, she focuses on enhancing client relationships and ensuring customer satisfaction. JOOR is a leading platform in the fashion industry, providing tools for brands and retailers to streamline their operations and improve their sales processes.
Previous Experience in Customer Success
Before joining JOOR, Kristen Marrinan worked at Ogury as a Customer Success Manager for six months in 2022. Prior to that, she held the position of Client Success Manager at Global-e from 2019 to 2022, where she contributed to client engagement and retention strategies for three years. Her experience in these roles has equipped her with a strong foundation in customer relationship management.
Education and Expertise
Kristen Marrinan earned her Bachelor of Arts degree from Skidmore College. She majored in Sociology and minored in Art History and Studio Art. This educational background provides her with a diverse perspective and a unique skill set applicable to her role in customer success.
Career Timeline
Kristen Marrinan's career in customer success began at Global-e, where she worked from 2019 to 2022. She then transitioned to Ogury for a brief period in 2022 before joining JOOR. Her career reflects a consistent focus on enhancing customer experiences and fostering client relationships across various organizations.