Patricia Ferrer
About Patricia Ferrer
Patricia Ferrer is a Customer Success Associate in the retail sector, currently working at JOOR in New York since 2021. She holds a Bachelor of Business Administration from Northeastern University, where she graduated Cum Laude, and has previous experience in various roles, including a Product Specialist Co-op at The TJX Companies.
Work at JOOR
Patricia Ferrer has been employed at JOOR as a Customer Success Associate - Retail since 2021. In this role, she focuses on enhancing customer experiences and ensuring client satisfaction within the retail sector. Her position involves collaborating with clients to understand their needs and providing tailored solutions to optimize their use of JOOR's platform. This role has allowed her to develop strong relationships with clients and contribute to the overall success of the company.
Previous Experience at The TJX Companies
Prior to her current role, Patricia worked at The TJX Companies, Inc. as a Product Specialist Co-op in 2019. This position lasted for five months and took place in Framingham, Massachusetts. During her time there, she gained valuable experience in product management and retail operations, which contributed to her understanding of the retail industry.
Education and Expertise
Patricia Ferrer earned her Bachelor of Business Administration (BBA) from Northeastern University, graduating Cum Laude in 2021. Her studies focused on Supply Chain and Marketing Management, with a minor in Strategy. She also participated in study abroad programs at IE Business School and Istituto Lorenzo de' Medici, enhancing her global business perspective. Additionally, she completed her high school education at Saint John's School, where she received her diploma in 2017.
Internship Experience
Patricia has completed several internships that have enriched her professional background. In 2018, she worked as a Rotational Intern at Moneyhouse for one month in San Juan, Puerto Rico. Additionally, she served as an Insurance Claim Intern at Fulcro Insurance during the same year, also for one month in San Juan. These internships provided her with practical experience in different sectors, including finance and insurance.