Philipp Zhukov
About Philipp Zhukov
Philipp Zhukov is a Senior Product Support Specialist currently working at JOOR in London, England. With a background in New Media Journalism and Music Technology, he possesses strong technical skills and multilingual capabilities, enhancing his effectiveness in providing support to a diverse client base.
Work at JOOR
Philipp Zhukov currently serves as a Senior Product Support Specialist at JOOR, a position he has held since 2021. In this role, he leverages his technical expertise to provide support for JOOR's product offerings. Prior to this, he worked as a Product Support Specialist at the same company from 2019 to 2021. His experience at JOOR has allowed him to develop a deep understanding of the product and enhance customer satisfaction through effective problem-solving.
Previous Experience at Rational Group
Before joining JOOR, Philipp Zhukov worked at Rational Group as a Technical Specialist from 2013 to 2018 in London, United Kingdom. During his five years at Rational Group, he gained valuable experience in technical support, which contributed to his skill set in product support. His background in this role has provided him with a solid foundation in addressing technical challenges and supporting clients effectively.
Education and Expertise
Philipp Zhukov's educational background includes studying at Gymnasium number 1 in Vladivostok, Russia, where he achieved a High School Diploma from 1994 to 2004. He furthered his education at Thames Valley University, studying New Media Journalism and Music Technology from 2005 to 2009. This diverse educational experience has equipped him with a range of skills applicable to his roles in product support and technical assistance.
Multilingual Capabilities
Philipp Zhukov possesses multilingual capabilities, which enhance his ability to provide support to a diverse client base. This skill is particularly valuable in a global business environment, allowing him to communicate effectively with clients from various linguistic backgrounds. His language skills contribute to improved customer interactions and support experiences.
Focus on Leadership and Collaboration
Philipp Zhukov emphasizes leadership and cooperation in his work, which positively impacts team dynamics and project outcomes. His strong focus on collaboration makes him a valuable team player, particularly in cross-functional projects. This approach fosters a productive work environment and enhances the overall effectiveness of the teams he is part of.