Anirudh Murali
About Anirudh Murali
Anirudh Murali serves as the Associate Director of Customer Success at Joveo, bringing extensive experience in account management and operations. His background includes roles at Infosys, Zomato, and Joveo, along with expertise in Python programming and event management.
Current Role at Joveo
Anirudh Murali serves as the Associate Director of Customer Success at Joveo, a position he has held since 2023. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients achieve their desired outcomes. His expertise in operations management and Python programming supports his efforts in streamlining processes and enhancing customer experiences.
Previous Experience at Zomato
Anirudh Murali has extensive experience at Zomato, where he held multiple roles from 2018 to 2021. He began as an Account Manager for 10 months, then progressed to Senior Account Manager for 6 months, followed by Team Lead for 11 months. He also served as Key Account Manager for 8 months and briefly as Area Lead. His various positions contributed to his understanding of customer needs and operational efficiencies.
Work History at Infosys and ChalkStreet
Anirudh worked at Infosys in product development for one year from 2017 to 2018. Prior to that, he completed a management internship at ChalkStreet in 2016 for three months. These experiences provided him with foundational skills in product development and management, which are applicable in his current customer success role.
Educational Background
Anirudh Murali holds a Bachelor of Technology (BTech) degree in Information Technology from Anna University. His educational background equips him with technical knowledge and skills that are beneficial in his professional roles, particularly in customer success and operations management.
Skills and Expertise
Anirudh possesses strong skills in Python programming and event management. His programming expertise enhances his ability to analyze data and improve customer success processes. Additionally, his event management skills contribute to effectively managing customer success initiatives and fostering positive client relationships.