Harsh Talwar

Customer Success Analyst @ Joveo

About Harsh Talwar

Harsh Talwar is a Customer Success Analyst at Joveo, where he has worked since 2021. He holds a Bachelor of Engineering in Electronics and Instrumentation Engineering and a Master of Science in Mathematics from the Birla Institute of Technology and Science, Pilani, along with a minor in Finance.

Work at Joveo

Harsh Talwar has been employed at Joveo as a Customer Success Analyst since 2021. In this role, he focuses on ensuring client satisfaction and optimizing the customer experience. His responsibilities include analyzing customer feedback, providing support, and implementing strategies to enhance service delivery. His tenure at Joveo has contributed to the company's commitment to customer success.

Previous Experience

Prior to his current role, Harsh Talwar worked at Waves, BITS Goa as an Event Manager from 2019 to 2020. In this position, he was responsible for organizing and managing events, showcasing his skills in coordination and planning. Additionally, he served as a Core Member at Nirmaan Organisation during the same period, contributing to various initiatives aimed at social development. He also worked as a Graphic Designer for GirlScript Foundation in Goa from 2020 to 2021.

Education and Expertise

Harsh Talwar pursued his education at Birla Institute of Technology and Science, Pilani. He earned a Bachelor of Engineering (BE) in Electronics and Instrumentation Engineering from 2018 to 2023. Additionally, he completed a Minor in Finance and Financial Management Services from 2021 to 2023. He also holds a Master of Science (MS) in Mathematics, which he obtained concurrently during the same period. This diverse educational background equips him with a strong analytical skill set.

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