Mayur Sagar
About Mayur Sagar
Mayur Sagar is a Customer Success Manager with over 10 years of experience in customer service and people management. He currently works at Joveo in Bengaluru, India, and has a strong background in SaaS product management and logistics.
Work at Joveo
Mayur Sagar currently serves as a Customer Success Manager at Joveo, a position he has held since 2023. He works in a hybrid model from Bengaluru, Karnataka, India. In this role, he utilizes his extensive experience in customer service and people management to enhance client satisfaction and ensure successful outcomes.
Education and Expertise
Mayur Sagar holds a Bachelor’s Degree in Business/Commerce, which he earned from Vijaya Degree College between 2006 and 2009. He also completed a Bachelor of Commerce (B.Com.) at St. Pauls JP Nagar 3rd Phase from 1994 to 2004. Currently, he is pursuing a Master’s Degree in Logistics, Materials, and Supply Chain Management at Symbiosis Centre for Distance Learning, a program he began in 2016.
Professional Background
Mayur Sagar has over 10 years of experience in customer service and people management. He previously worked as a Customer Success Manager at IRIS Business Services Limited from 2021 to 2023. Prior to that, he held the position of Senior Team Lead at Concentrix, focusing on NetApp Storage Systems from 2016 to 2021. His career also includes experience as an Order Management Associate at Dell International Services India Private Limited from 2010 to 2011.
Skills and Competencies
Mayur Sagar possesses strong communication and interpersonal skills, which are essential for his role in customer success. He has a dedicated work ethic and a diverse skill set that includes SaaS product management, project management, and supply chain and logistics management. His experience across various roles has equipped him with the ability to manage customer relationships effectively.