Murugavel Sandalingam
About Murugavel Sandalingam
Murugavel Sandalingam is a Customer Success Manager at Joveo, where he has worked since 2021. He has extensive experience in customer support and consulting, having held positions at Colt Technology Services and HSBC Electronic Processing India.
Work at Joveo
Murugavel Sandalingam has been serving as a Customer Success Manager at Joveo since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Joveo's solutions. His responsibilities include managing customer relationships, addressing client needs, and facilitating communication between clients and the company. His tenure at Joveo spans three years, during which he has contributed to the company's customer success initiatives in India.
Previous Experience at Colt Technology Services
Before joining Joveo, Murugavel worked at Colt Technology Services as a Senior Consultant from 2018 to 2021. His role involved providing expert advice and solutions to clients, leveraging his technical knowledge to enhance service delivery. His experience at Colt Technology Services lasted three years and was based in Bengaluru, Karnataka, India.
Career at HSBC Electronic Processing India
Murugavel Sandalingam was employed at HSBC Electronic Processing India Private Limited as an Assistant Manager from 2008 to 2015. Over the course of seven years, he managed various operational tasks and contributed to the efficiency of processes within the organization. His experience at HSBC provided him with valuable insights into the financial services sector.
Technical Support Role at Affiliated Computer Services
From 2004 to 2008, Murugavel worked as a Senior Technical Support Engineer at Affiliated Computer Services in Karnataka, India. In this position, he was responsible for providing technical assistance and support to clients, ensuring that their technical issues were resolved efficiently. His four years in this role helped him develop strong problem-solving skills.
Education and Expertise
Murugavel Sandalingam holds an M.Phil in Language Interpretation and Translation from Pondicherry University. He also earned a B.A. and an M.A. in French Language and Literature from the same institution. His educational background equips him with expertise in language and communication, which supports his roles in customer success and technical consulting.