Amanda Wheatley
About Amanda Wheatley
Amanda Wheatley is a Learning and Development Specialist with extensive experience in onboarding and training programs. She has worked at several companies, including Alorica, SmileDirectClub, and Tractor Supply Company, and has been with JumpCrew since 2020.
Current Role at JumpCrew
Amanda Wheatley serves as a Learning and Development Specialist at JumpCrew since 2020. In this role, she focuses on developing and implementing training programs that enhance employee skills and support organizational goals. She acts as the main point of contact for new hires, facilitating their onboarding and integration into the company. Her responsibilities include creating training materials and processes that align with JumpCrew's objectives.
Previous Experience at Alorica
Amanda Wheatley worked at Alorica as an Offline Specialist from 2012 to 2014. During her two years in this position, she gained experience in customer service and operational support. This role contributed to her foundational skills in facilitating effective communication and collaboration within teams.
Experience at SmileDirectClub
From 2018 to 2020, Amanda Wheatley was a Facilitator at SmileDirectClub in Nashville, TN. In this role, she was responsible for training and onboarding new employees, ensuring they were well-prepared for their roles. Her experience at SmileDirectClub further developed her expertise in employee development and training methodologies.
Role at Tractor Supply Company
Amanda Wheatley served as the Customer Solutions Support Team Lead at Tractor Supply Company from 2016 to 2018 in Brentwood, TN. In this capacity, she led a team focused on customer support and solutions. She identified process improvements and communicated issues to management, contributing to operational efficiency.
Contributions to JumpCrew
At JumpCrew, Amanda Wheatley has played a significant role in advocating for company culture and facilitating key introductions for new team members. She has supported the development of training strategies for both Corporate and Sales Delivery teams. Her contributions include identifying process improvements and escalating issues to senior leaders, which enhances the overall effectiveness of the organization.