Danielle Zimmerman
About Danielle Zimmerman
Danielle Zimmerman serves as the Senior Vice President of Customer Success at Jungle Scout, where she has worked since 2023. With over 15 years of experience in customer success and organizational efficiency, she has held key positions at companies such as Quick Base, Wistia, and MassMutual.
Current Role at Jungle Scout
Danielle Zimmerman serves as the Senior Vice President of Customer Success at Jungle Scout, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and driving customer engagement strategies. Her leadership aims to align organizational efforts around customer needs, contributing to the overall success of the company.
Previous Experience at Quick Base
Prior to her current role, Danielle Zimmerman worked at Quick Base from 2016 to 2021. She held two positions during her tenure: Director of Customer Success Operations and later Vice President of Customer Experience. In these roles, she was responsible for improving customer experience and operational efficiency, contributing to the company's growth.
Experience at Wistia
Danielle Zimmerman was the Vice President of Customer Success at Wistia from 2021 to 2023. During her time in this role, she focused on enhancing customer relationships and driving success initiatives within the organization. Her efforts were aimed at fostering a customer-centric culture and improving overall customer satisfaction.
Background in Agile Transformation
Danielle Zimmerman worked as an Agile Transformation Leader at MassMutual from 2007 to 2010. In this capacity, she contributed to the implementation of agile methodologies within the organization. Her experience in this role laid the groundwork for her future endeavors in customer success and operational efficiency.
Education and Professional Development
Danielle Zimmerman has over 15 years of experience in driving revenue, customer value, and organizational efficiency in rapid-growth environments. She utilizes a data-driven approach to identify high-priority initiatives and develop executable models aligned with strategic objectives. Additionally, she is a member of Chief, an organization focused on supporting women in executive roles, since 2021.