Jack Ryan
About Jack Ryan
Jack Ryan is a Customer Success Manager currently working at Jungle Scout, where he focuses on optimizing sales for brands on Amazon. He has a background in account management and sales, with previous roles at Media.Monks, CommerceIQ, and Amazon Web Services.
Current Role at Jungle Scout
Jack Ryan currently serves as a Customer Success Manager at Jungle Scout, a position he has held since 2023. He works remotely from Austin, Texas, and is part of the enterprise team. His responsibilities include optimizing sales for brands on Amazon and other platforms. Jack focuses on delivering customized onboarding and retention programs, which aim to enhance customer lifetime value. He analyzes account data to provide actionable recommendations during quarterly business reviews.
Previous Experience at Media.Monks
Before joining Jungle Scout, Jack worked at Media.Monks as an Associate Account Manager in Performance Ecommerce. He held this position for seven months in 2021, working remotely from Seattle, Washington. His role involved managing accounts and contributing to performance-driven strategies within a digital advertising agency founded by Sir Martin Sorrell.
Experience at CommerceIQ
Jack Ryan was employed at CommerceIQ as a Customer Success Manager in Advertising from 2022 to 2023. He worked remotely from Palo Alto, California, for one year. In this role, he focused on enhancing customer success strategies and ensuring client satisfaction through effective account management.
Educational Background
Jack studied at the University of Washington, where he earned a Bachelor of Arts in Communication and Media Studies. He also completed a Professional Sales Certificate at the UW Foster School of Business. Additionally, he pursued graduate-level coursework at the University of Denver, furthering his education in relevant fields.
Internship Experience at AWS
In 2019, Jack Ryan gained experience as a Sales Intern in Startup Business Development at Amazon Web Services (AWS). He worked on-site in the Greater Seattle Area for two months. This internship provided him with insights into the tech industry and sales processes within a leading cloud services provider.