Desiree Carpenter
About Desiree Carpenter
Desiree Carpenter is an Instructor Success Specialist at Juni Learning, where she has worked since 2022. She has a diverse background in customer service and educational support, with previous roles in various capacities at the Louisiana Children's Museum and Champlain College.
Work at Juni
Desiree Carpenter has been serving as an Instructor Success Specialist at Juni Learning since 2022. In this role, she focuses on supporting instructors by training them on updated processes to ensure smooth transitions and efficiency improvements. Prior to her current position, she worked as a Senior Customer Success Representative at Juni Learning from 2020 to 2022. Her experience at Juni Learning emphasizes her commitment to enhancing instructor experiences and improving communication through the development of new templates.
Education and Expertise
Desiree Carpenter earned a Bachelor of Fine Arts (BFA) degree in Creative Media from Champlain College, where she studied from 2014 to 2018. Her education provided her with a strong foundation in creative practices, which she applies in her professional roles. Additionally, her experience as a Study Abroad Ambassador at Champlain College from 2017 to 2018 highlights her ability to engage with diverse groups and facilitate learning opportunities.
Background
Desiree Carpenter has a diverse professional background, having worked in various roles primarily in educational and customer service settings. She began her career as a Clerk at Bay Books in 2014 and has since held multiple positions at the Louisiana Children's Museum, including Museum Experience Assistant Manager and Make Your Mark Gallery Manager. Her experience spans several years in roles that involve facilitation, customer engagement, and event management.
Previous Roles
Desiree has held several positions prior to her current role at Juni Learning. At the Louisiana Children's Museum, she worked in various capacities, including Exhibit and Play Facilitator, Word Play Facilitator, and Special Events Assistant. She also gained customer service experience at Nothing Bundt Cakes and Macy’s Inc., and worked as a Chocolatier at Godiva Chocolatier. These roles contributed to her skills in communication, customer engagement, and event coordination.