John Clifford
About John Clifford
John Clifford is a Marketplace Operations Manager at Juni Learning, specializing in building and automating operations within the EdTech industry. He has a background in customer service and operational management, with previous roles at Winn-Dixie, Jimmy John's, and Avant Healthcare Professionals.
Work at Juni Learning
John Clifford has served as the Marketplace Operations Manager at Juni Learning since 2020. In this role, he focuses on enhancing operational systems within the EdTech sector. His responsibilities include overseeing the hiring and retention of high-quality talent, which is essential for increasing team leverage. John is dedicated to implementing scalable solutions through technology, ensuring that operations can grow efficiently as the company expands.
Previous Experience in Customer Service Management
Before joining Juni Learning, John worked as a Customer Service Manager at Winn-Dixie from 2011 to 2014 in Gainesville, Florida. During his three years in this position, he developed skills in customer relations and team management. His experience in the retail sector provided him with a strong foundation in operational management and customer service excellence.
Experience in Transition Support
John held the position of Transition Support Specialist at Avant Healthcare Professionals from 2018 to 2020. This role involved supporting transitions within the healthcare sector, where he utilized his skills in operational management. His work in this capacity contributed to his understanding of the importance of effective communication and support systems in professional environments.
Educational Background in Forest Resources and Conservation
John Clifford earned a Bachelor of Science degree in Forest Resources and Conservation from the University of Florida, studying from 2013 to 2017. This educational background provided him with analytical skills and a strong understanding of resource management, which he later applied in various operational roles.
Internship Experience in Park Operations Management
In 2015, John completed a three-month internship as a Park Operations Management Intern at Brasstown Bald Visitors Center in Hiawassee, Georgia. This experience allowed him to gain practical knowledge in operations management within a natural setting, further enhancing his skill set in managing diverse operational challenges.