Megan Dempsey
About Megan Dempsey
Megan Dempsey is a Customer Success Representative currently working at Juni Learning since 2022. She has a diverse background in library services, content writing, and customer support, with degrees in History, Library and Information Science, and Marketing.
Current Role at Juni Learning
Megan Dempsey serves as a Customer Success Representative at Juni Learning, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring a positive experience for users of the platform. Her responsibilities include addressing customer inquiries, providing support, and facilitating communication between clients and the company.
Previous Experience in Library Services
Megan Dempsey has extensive experience in library services. She worked at Kennesaw State University as a Library Technical Paraprofessional in GIL/Interlibrary Loan Services from 2017 to 2021. Prior to that, she held the position of Resource Sharing Assistant Student Director at Berry College from 2014 to 2017. Additionally, she was a Collection Services Summer Student Assistant at Berry College in 2015.
Content Writing Experience
Megan has a background in content writing, having worked for several organizations. She was a Content Writer at LiveVox from 2021 to 2022 and also held a similar role at Pain and Spine Specialists during the same period. Furthermore, she contributed as a Blog Content Writer for Blue Bear Brands in 2021.
Educational Background
Megan Dempsey has a diverse educational background. She earned a Bachelor's degree in History from Berry College, where she also completed minors in Family Studies and Psychology. She then pursued a Master's degree in Library and Information Science at Valdosta State University from 2017 to 2019. Most recently, she studied Marketing/Marketing Management at Chattahoochee Technical College, achieving an Associate's degree from 2021 to 2023.
Early Career Experience
Before her roles in library services and content writing, Megan Dempsey worked as an Invoicer at Rome Truck Parts & Repair Inc from 2011 to 2013. She also served as an Office Assistant at Berry College in 2013, gaining early experience in administrative support.