Ali Abbas
About Ali Abbas
Ali Abbas is a Support Lead at Just Appraised, where he has worked since 2021. He holds a Bachelor's degree in Aerospace, Aeronautical and Astronautical Engineering from the College of Aeronautical Engineering, NUST, Pakistan, and a Master's degree in Engineering Management from Brunel University London.
Work at Just Appraised
Ali Abbas has been serving as Support Lead at Just Appraised since 2021. In this role, he works remotely and is responsible for managing client relationships. He effectively communicates with both internal and external stakeholders, ensuring that client needs are met and addressed promptly. His position highlights his strong analytical skills and ability to generate results, which are essential in providing high-quality support to customers.
Education and Expertise
Ali Abbas holds a Bachelor's degree in Aerospace, Aeronautical, and Astronautical Engineering from the College of Aeronautical Engineering at NUST, Pakistan, which he completed from 2012 to 2017. He furthered his education by obtaining a Master of Science in Engineering Management from Brunel University London in 2018. His educational background equips him with a solid foundation in engineering principles and management practices.
Professional Background
Before joining Just Appraised, Ali Abbas gained diverse experience in various roles. He worked as an Executive Project Coordinator at iGate Technologies Pakistan from 2020 to 2021, and as a Customer Onboarding Associate at VisionX from 2019 to 2020. Additionally, he served as a Customer Intelligence Specialist at KeepTruckin from 2018 to 2019. His experience spans customer support, project coordination, and client onboarding, showcasing his versatility in the tech industry.
Commitment to Customer Experience
Throughout his career, Ali Abbas has demonstrated a commitment to enhancing customer experience. He consistently updates the knowledge base to empower customers with self-service options. This initiative reflects his dedication to improving client interactions and ensuring that customers have access to the information they need for effective problem resolution.
Early Education
Ali Abbas completed his early education at Fazaia Inter College, where he studied Pre-Engineering and achieved his FSC from 2010 to 2012. This foundational education provided him with essential skills and knowledge that contributed to his later studies in engineering and management.