Drew Percival
About Drew Percival
Drew Percival serves as the National Director of Operations at K1 Speed, a position he has held since 2020. With a background in various operational roles within the amusement and entertainment industry, he emphasizes hands-on leadership and continuous improvement.
Current Role at K1 Speed
Drew Percival serves as the National Director of Operations at K1 Speed, a position he has held since 2020. In this role, he oversees operations across multiple locations, ensuring that the company's standards for customer experience and safety are consistently met. His leadership style is hands-on, allowing him to engage directly with various operational tasks. This approach facilitates a deeper understanding of the daily challenges faced by staff and enhances overall operational efficiency.
Previous Experience in Theme Parks
Before joining K1 Speed, Drew Percival worked at Wild Adventures Theme Park in Valdosta, GA, where he held the position of Auditor/Attractions Area Supervisor from 2012 to 2013. This role involved overseeing attractions and ensuring compliance with safety and operational standards. His experience in the theme park industry provided him with valuable insights into customer service and operational management.
Career Progression at K1 Speed
Drew Percival has had a progressive career at K1 Speed, beginning as General Manager from 2014 to 2016. He then advanced to Regional Operations Manager for the East Coast from 2016 to 2019, followed by a role as Senior Regional Manager from 2019 to 2020. Each position allowed him to develop and implement operational strategies that improved customer experience and safety, culminating in his current role as National Director of Operations.
Educational Background
Drew Percival earned a Bachelor's degree in Hospitality Administration/Management from Florida State University - College of Business. He attended the university from 2008 to 2012, where he gained foundational knowledge in hospitality management that supports his operational roles in the entertainment and leisure industries.
Focus on Continuous Improvement
In his current role, Drew Percival emphasizes continuous improvement within K1 Speed's operations. He aims to enhance at least one aspect of operations daily, demonstrating a commitment to operational excellence. His focus on innovative strategies has led to improved customer experiences and elevated safety standards, reflecting his dedication to the company's mission.