Nancy Chand
About Nancy Chand
Nancy Chand is a Customer Service and Sales Representative at K1 Speed in Toronto, Ontario, where she manages an average of 60 transactions daily. She holds multiple qualifications, including a Bachelor's degree in Business Administration and a Post Graduate Diploma in Computer Application.
Work at K1 Speed
Nancy Chand has been employed at K1 Speed in Toronto, Ontario, Canada, since 2020. In her role as a Customer Service Representative and Sales Representative, she handles an average of 60 transactions daily using a POS cash register. Her performance has been notable, achieving a 98% customer satisfaction rate and receiving top performance ratings at the end of 97% of her shifts.
Education and Expertise
Nancy Chand has a diverse educational background. She studied at Panjab University, where she earned a Bachelor of Business Administration with a specialization in Human Resources from 2015 to 2018. She furthered her education at Seneca College, completing a program in International Business Management from 2019 to 2020. Additionally, she obtained a Post Graduate Diploma in Computer Application from Panjab University, focusing on Computer Programming and Specific Applications from 2018 to 2019. Most recently, she studied Financial Planning and Services at Seneca College from 2020 to 2021.
Previous Work Experience
Prior to her current position at K1 Speed, Nancy Chand worked as a Cashier Customer Service at Royal Linen Bed, Bath & Kitchen for two months in 2019. This role provided her with foundational experience in customer service, which she has built upon in her current position.
Customer Satisfaction and Performance Metrics
In her current role at K1 Speed, Nancy Chand has demonstrated a strong commitment to customer service. She has achieved a 98% customer satisfaction rate, indicating her effectiveness in addressing customer needs and concerns. Additionally, her performance metrics reflect her dedication, with top performance ratings at the end of 97% of her shifts.