Andrew Garcia
About Andrew Garcia
Andrew Garcia is a Customer Success Specialist currently working at Kalderos in Chicago, Illinois. He has extensive experience in customer success roles, having previously worked at Tempus Labs, Analyte Health, and LaSalle Network.
Work at Kalderos
Andrew Garcia currently serves as a Customer Success Specialist at Kalderos, a position he has held since 2023. His role involves ensuring customer satisfaction and facilitating effective communication between clients and the company. Based in Chicago, Illinois, Andrew contributes to the company's mission of improving healthcare through innovative solutions.
Previous Experience in Customer Success
Prior to his current role, Andrew Garcia accumulated extensive experience in customer success across various organizations. He worked at Tempus Labs, Inc. as a Customer Success Representative from 2019 to 2020 and later as a Customer Success Manager from 2020 to 2021. He also served as Partner Operations Lead at Tempus Labs for eight months in 2021-2022. Additionally, he held the position of Customer Care Team Lead at Analyte Health from 2016 to 2018.
Early Career at Analyte Health
Andrew began his career in customer service at Analyte Health, where he worked as a Customer Care Advisor for six months in 2016. He then progressed to the role of Customer Care Team Lead, where he managed a team and improved customer support operations from 2016 to 2018. This early experience laid the foundation for his subsequent roles in customer success.
Education and Expertise
Andrew Garcia earned a Bachelor of Arts degree from Gonzaga University, completing his studies from 2009 to 2013. His educational background has equipped him with the skills necessary for effective communication and problem-solving in customer-focused roles. This foundation supports his ongoing work in customer success and client relations.
Experience at LaSalle Network
Andrew worked at LaSalle Network as an Associate Researcher and later as a Data Associate (Numerator) in 2019, both for three months. His time at LaSalle Network provided him with valuable research and analytical skills that he has applied in his customer success roles.