Paula Palma
About Paula Palma
Paula Palma serves as an Enterprise Partner Supervisor at Kalibrr, where she has worked since 2022. She has a background in sales development and customer experience, having held various roles at Grab and MERALCO, and is pursuing a Bachelor's degree in Business Administration with a focus on Financial Management.
Current Role at Kalibrr
Paula Palma serves as the Enterprise Partner Supervisor at Kalibrr, a position she has held since 2022. In this role, she demonstrates strong problem-solving abilities and effective time management skills. She manages partnerships and oversees enterprise-level client relationships, ensuring that the needs of clients are met efficiently. Her responsibilities include coordinating with various teams to deliver optimal solutions and support to enterprise partners.
Previous Experience at Grab
Paula Palma has extensive experience at Grab, where she held multiple roles within the Grab for Business division. She worked as a Sales Development Executive for seven months in 2020, followed by a position as Regional Inside Sales Team Lead for five months in 2021. Subsequently, she served as Regional Sales Development Team Lead for nine months in 2021 to 2022. In these roles, she focused on driving sales initiatives and developing strategies to enhance business growth.
Background in Customer Experience
Before her tenure at Grab, Paula worked at MERALCO as a Digital Customer Experience professional for five months in 2020. This role involved enhancing customer interactions and ensuring a positive experience for clients. Additionally, she began her career as a Sales Associate at East West Banking Corporation in 2018, where she gained foundational sales skills over a seven-month period.
Education and Academic Pursuits
Paula Palma is pursuing a Bachelor's degree in Business Administration with a major in Financial Management at Manila Tytana Colleges - Metrobank Group. She has been studying since 2018 and is committed to her academic and professional development. Her education provides her with a solid foundation in business principles, which she applies in her current and previous roles.
Professional Skills and Attributes
Paula exhibits a high tolerance for ambiguity and stress, effectively managing tight deadlines without compromising results. She is open to undergoing training to enhance her capabilities and meet job requirements. Her flexibility and willingness to learn new skills contribute to her professional growth. Paula maintains a positive attitude towards hard work and perseverance, demonstrating her commitment to her roles.