Eva Morera Cabrejas
About Eva Morera Cabrejas
Eva Morera Cabrejas is a Customer Success Manager at Kantox, where she has worked since 2016. She has extensive experience in the financial sector, having held various roles at Catalunya Caixa and possesses a strong educational background in finance and marketing.
Current Role at Kantox
Eva Morera Cabrejas has been serving as a Customer Success Manager at Kantox since 2016. In this role, she operates in the Barcelona Area, Spain, focusing on enhancing customer satisfaction and ensuring successful product adoption. She collaborates closely with various departments, including Operations, Product, Back Office, Compliance, Marketing, Finance, and Sales. Her responsibilities include conducting weekly activity reports and daily catch-ups, as well as analyzing key performance indicators (KPIs). Additionally, she is responsible for the training and onboarding of new members in the Customer Success Management department.
Education and Expertise
Eva Morera Cabrejas has a solid educational background in finance and business management. She studied at the Universitat Autònoma de Barcelona, where she earned a Licenciatura en Administración y Dirección de Empresas, focusing on Marketing and Finance from 1993 to 1998. She furthered her education by completing a Postgrado en Análisis del Riesgo y Rentabilidad de las Operaciones Financieras at IDEC-Universitat Pompeu Fabra in 2006. In 2005, she achieved the EFPA - Programa en Asesoramiento Financiero Europeo at Institut Estudis Financers - IEF, which she completed over 11 months.
Previous Experience at Catalunya Caixa
Before joining Kantox, Eva Morera Cabrejas held various positions at Catalunya Caixa. She worked as a Gestor Comercial from 1996 to 2005 in Sabadell, followed by a role as Gerente de Empresas from 2005 to 2007 in Vallès Occidental and Baix Llobregat. She then served as Directora Negocio de Empresas from 2007 to 2014, overseeing operations in Baix Llobregat, Vallès Occidental, Alt Penedès, and Garraf. Her extensive experience in the banking sector has equipped her with a deep understanding of client needs and foreign exchange operations.
Language Proficiency
Eva Morera Cabrejas is fluent in both Catalan and Spanish, which enables her to communicate effectively with a diverse clientele. She is currently pursuing the CAE level in English, demonstrating her commitment to enhancing her language skills and broadening her professional capabilities.
Professional Skills and Attributes
Eva Morera Cabrejas possesses a versatile and analytical commercial profile, emphasizing team cohesion and positivity. Her expertise in foreign exchange operations allows her to identify new client needs and offer optimal solutions. She is adept at conducting performance analyses and is committed to fostering a collaborative work environment across multiple departments.