Austin Pennington
About Austin Pennington
Austin Pennington is a Customer Support Specialist at Karat Financial, where he has worked since 2021. He previously held positions as Operations Manager at CVS Health and Bar Manager at Bali Hai Restaurant, and he earned a Bachelor of Business Administration from Arizona State University.
Work at Karat Financial
Austin Pennington has been employed at Karat Financial as a Customer Support Specialist since 2021. In this role, he is responsible for assisting customers with inquiries and providing support to enhance their experience with the company's financial services. His position requires effective communication skills and a strong understanding of customer needs.
Previous Experience at CVS Health
Prior to his current role, Austin Pennington worked at CVS Health as an Operations Manager from 2017 to 2021. During his four-year tenure in San Diego, California, he managed various operational aspects of the business, ensuring efficient processes and customer satisfaction. His experience at CVS Health provided him with valuable insights into the healthcare and retail industries.
Background in Hospitality Management
Austin Pennington has a background in hospitality management, having served as Bar Manager at Bali Hai Restaurant from 2010 to 2015. Over the course of five years, he oversaw bar operations, managed staff, and ensured a high level of service for patrons. This experience contributed to his customer service skills and operational management capabilities.
Education and Expertise
Austin Pennington earned a Bachelor of Business Administration (BBA) degree from Arizona State University, where he studied Business Administration and Management from 2004 to 2009. His education provided him with foundational knowledge in business principles, management strategies, and operational efficiency, which he applies in his professional roles.