Laura Cheng
About Laura Cheng
Laura Cheng serves as the Chief of Staff for Engineering and Director of Technical Program Management at Karat, where she has worked since 2024. With over 12 years of experience in project and program management, she has held various roles at notable companies including SurveyMonkey and Shutterfly Inc.
Current Role at Karat
Laura Cheng currently serves as Chief of Staff, Engineering and Director of Technical Program Management at Karat. She has held this position since 2024, contributing to the organization's engineering initiatives and overseeing technical program management. Her role involves strategic planning and execution of engineering projects, ensuring alignment with company goals.
Previous Experience at Karat
Laura Cheng worked at Karat as Director of Technical Program Management from 2022 to 2024. During her tenure, she was responsible for managing complex technical programs and facilitating cross-functional collaboration. Her leadership in this role helped streamline processes and improve project outcomes.
Professional Background
Laura Cheng has over 12 years of experience in project and program management and more than 15 years in software development. Her career includes significant roles at various organizations, including Shutterfly Inc., SurveyMonkey, and Teladoc Health. She has a proven record of delivering large, complex cross-functional programs across multiple locations and time zones.
Education and Certifications
Laura Cheng studied at the University of California, Berkeley, where she earned a Bachelor of Science degree in Computer Science and Economics. She is also a certified Scrum Master, demonstrating her expertise in Agile methodologies and her ability to coach Agile teams effectively.
Technical Skills and Expertise
Laura Cheng possesses extensive knowledge in Agile roadmap and resource management, utilizing a data-driven model for rapid stakeholder decision-making. She has substantial experience in administering JIRA workflows and configurations, which supports her capability in managing technical projects efficiently.