Lauren Ballard
About Lauren Ballard
Lauren Ballard is a Client Support professional with experience in enhancing customer satisfaction through marketing programs. She holds a Bachelor of Arts in Psychology from Georgian Court University and has worked in customer service roles at Panera Bread and Karat.
Work at Karat
Lauren Ballard has been employed at Karat since 2021, serving in the role of Client Support. In this position, she focuses on enhancing customer satisfaction and providing effective support to clients. Her responsibilities include managing multiple accounts while ensuring high-quality service delivery. Ballard's experience at Karat has allowed her to utilize her problem-solving skills and analytical capabilities to identify areas for improvement in business operations.
Previous Experience at Panera Bread
Before joining Karat, Lauren Ballard worked at Panera Bread as a Customer Service Specialist from 2015 to 2020. Over the course of five years, she developed strong customer service skills and gained experience in leading marketing programs aimed at enhancing customer satisfaction. This role contributed to her ability to effectively support customers and staff in her current position.
Education and Expertise
Lauren Ballard studied at Georgian Court University, where she earned a Bachelor of Arts (BA) in Psychology from 2009 to 2013. Her educational background has equipped her with insights into human behavior, which she applies in her client support role. Ballard's expertise includes strong problem-solving skills and the ability to analyze business operations for improvement.
Volunteer Experience
In 2012, Lauren Ballard volunteered at the Washington Humane Society for two months in the Washington D.C. Metro Area. During her time there, she contributed to animal welfare initiatives. This experience reflects her commitment to community service and her ability to work in diverse environments.
Skills in Client Support
Lauren Ballard possesses strong skills in managing multiple accounts simultaneously while maintaining high-quality service. She is adept at promoting a positive and productive environment through team motivation and training. Her capabilities in analysis and problem-solving enhance her effectiveness in supporting both customers and staff.