Lindsay De Walt
About Lindsay De Walt
Lindsay De Walt is a Customer Success Manager at Karat, with a diverse background in customer service and management roles across various industries. She has experience as a yoga instructor and has held positions in the food and beverage sector, as well as in healthcare scheduling.
Current Role at Karat
Lindsay De Walt serves as a Customer Success Manager at Karat, a position she has held since 2019. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Her responsibilities include managing client relationships, addressing customer inquiries, and implementing strategies to improve service delivery. Lindsay's experience in customer support and management contributes to her effectiveness in this role.
Previous Experience in Customer Support
Before joining Karat, Lindsay worked as a Customer Support Specialist at Food Revolution Network from 2019 to 2020. This temporary position involved assisting customers with inquiries and providing support for various services. Her background in customer service has equipped her with the skills necessary to excel in her current role.
Background in Yoga Instruction
Lindsay has a background in yoga instruction, having worked as a Bikram Yoga Instructor at Fuel Hot Yoga from 2014 to 2015 in the Athens, Georgia Area. She currently teaches at Yoga Pod in Denver, Colorado, where she has been an instructor since 2022. Her experience in yoga instruction complements her customer success role by enhancing her communication and interpersonal skills.
Education and Academic Background
Lindsay studied at the University of Oregon, where she earned a Bachelor's degree in Economics and Business from 2004 to 2008. This academic background provides her with a solid foundation in business principles, which she applies in her professional roles.
Career History in Management
Lindsay has extensive experience in management roles prior to her current positions. She worked as an Assistant Manager at McMenamins Pubs & Breweries from 2007 to 2012 and later as a Manager at Falling Sky Brewing LLC from 2012 to 2014. These roles involved overseeing operations, managing staff, and ensuring customer satisfaction, which have contributed to her overall career development.