Monica Weaver
About Monica Weaver
Monica Weaver is a Program Coordinator at Karat in St. Louis, Missouri, where she has worked since 2021. She has a diverse background in customer service and payroll management, with previous roles at Square, LUSH, and Starbucks.
Work at Karat
Monica Weaver has served as a Program Coordinator at Karat since 2021. In this role, she is responsible for coordinating various programs and initiatives within the organization. Her tenure at Karat spans three years and is based in St. Louis, Missouri. Monica's contributions include enhancing program efficiency and improving overall operational workflows.
Previous Employment Experience
Before joining Karat, Monica worked at Square as a Payroll Specialist from 2019 to 2021. In this position, she provided product training to clients and their employees, facilitating their understanding of payroll software. Additionally, she held various roles in retail, including Manager in Training at Abercrombie & Fitch Co. in 2018 and Floor Lead at LUSH Fresh Handmade Cosmetics from 2018 to 2019.
Education and Expertise
Monica Weaver studied at California State University, Fullerton, where she earned a Bachelor's Degree in Logistics, Materials, and Supply Chain Management from 2013 to 2020. She also attended Vanguard University of Southern California, focusing on Communications from 2010 to 2012. Her educational background supports her expertise in program coordination and client services.
Skills and Contributions
Monica has demonstrated a proactive approach to process improvement by consistently submitting feedback and suggestions to enhance both customer experience and employee workflow. She utilized JIRA for cross-functional communication, addressing advanced issues effectively. Her experience in various roles has equipped her with strong problem-solving and communication skills.
Early Career Background
Monica began her career as a Barista at Starbucks from 2013 to 2015 and later worked as a Sales Associate at LUSH Fresh Handmade Cosmetics from 2015 to 2016. She also served as a Client Service Specialist at JONDO from 2017 to 2018. These early roles provided her with foundational customer service skills and experience in fast-paced environments.