James Kwan
About James Kwan
James Kwan is a Senior IT Analyst at Karma Automotive, where he has worked since 2020. He holds a Bachelor of Science in Information Technology from DeVry Institute of Technology and a Bachelor of Science in Business Administration from California State Polytechnic University-Pomona.
Work at Karma Automotive
James Kwan has been serving as a Senior IT Analyst at Karma Automotive since 2020. In this role, he focuses on providing project management support for various business processes. His responsibilities include enhancing IT systems and ensuring effective collaboration among team members. Kwan's work contributes to the overall efficiency and effectiveness of the IT department within the company, which is based in Irvine, California.
Education and Expertise
James Kwan holds a Bachelor of Science in Information Technology from DeVry Institute of Technology, where he studied Network Administration from 1999 to 2001. He also earned a Bachelor of Science in Business Administration with an emphasis in Marketing – Professional Sales from California State Polytechnic University-Pomona, completing his studies from 1994 to 1999. His educational background provides a solid foundation for his roles in IT and customer service.
Background
Before joining Karma Automotive, James Kwan accumulated extensive experience in IT support roles. He worked as a Technical Support Analyst at ASICS America Corporation from 2016 to 2020, and as a Service Desk Support Technician II at Oakley from 2010 to 2016. His career began at Kawasaki Motors Corp., U.S.A., where he served as IT Support II from 2005 to 2010. This diverse background has equipped him with strong troubleshooting and problem-solving skills.
Achievements
James Kwan is recognized for his strong focus on customer satisfaction and service excellence in his roles. He is known for being a team player, effectively collaborating with management and peers to achieve organizational goals. His expertise in troubleshooting and intuitive problem-solving has contributed to his reputation as a reliable IT professional.