Anuradha Gautam
About Anuradha Gautam
Anuradha Gautam is an Account Manager at Kaseya in Manly, New South Wales, Australia, where she has worked since 2021. With over 12 years of experience in business-relationship management, she specializes in sales, customer service, and account retention.
Work at Kaseya
Anuradha Gautam has been serving as an Account Manager at Kaseya since 2021. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her tenure at Kaseya has lasted for three years, during which she has utilized her skills in business relationship management to foster strong client relationships. Prior to her current position, she worked at Kaseya as an Inside Sales Manager for five months in 2016.
Previous Experience in Account Management
Before joining Kaseya, Anuradha Gautam held various positions at Akamai Technologies. She worked as an Account Development Specialist from 2010 to 2013 and later as a Senior Account Development Specialist from 2013 to 2015. Additionally, she served as a Senior Team Lead in 2015 and was involved in managing account development strategies. Her experience at Akamai Technologies spanned over five years, contributing to her expertise in account management.
Education and Expertise
Anuradha Gautam holds a Bachelor of Science degree in Zoology, Botany, and Chemistry from Lucknow University, which she completed from 2001 to 2003. She further pursued a Master of Science in Botany at the same university from 2003 to 2005. Additionally, she earned an MBA in Marketing from Alliance Business School between 2009 and 2011. Her educational background supports her expertise in business relationship management and sales.
Background in Business Development
Anuradha Gautam has over 12 years of experience in business relationship management, focusing on sales, customer service, reporting, and financial analysis. She has worked in various roles that emphasize account development and customer success. Prior to her role at Kaseya, she was a Customer Success Manager at Lenovo from 2019 to 2021 and a Territory Manager in Business Development at Business Octane Solutions Pvt. Ltd. from 2009 to 2010.
Achievements in Customer Relationship Management
Anuradha Gautam has a proven track record of building trust and leading diverse teams to solve customer problems. She is recognized for her ability to assess business challenges and recommend appropriate solutions. Her expertise includes achieving monthly sales targets and managing account renewals and retention, which has led to high appreciation from both internal and external clients.