Ashley Harris
About Ashley Harris
Ashley Harris serves as the Director of Powered Services at Kaseya, where she has worked since 2019. With a background in IT managed services and business administration, she plays a key role in enhancing partner support and collaboration.
Work at Kaseya
Ashley Harris has been serving as the Director of Powered Services at Kaseya since 2019. In this role, she has been instrumental in the development of Kaseya's Powered Services program, utilizing her background as a former Managed Service Provider (MSP) owner. Harris focuses on enhancing collaboration and engagement between MSP partners and Channel Success Managers. She works closely with the Channel Success team to improve white-label collateral, coaching strategies, and training materials. Additionally, she is involved in enhancing the one-on-one coaching and support provided by Kaseya's Goal Assist service.
Experience at ID Agent
In addition to her role at Kaseya, Ashley Harris has been working at ID Agent as Partner Success since 2019. Her experience in this position complements her responsibilities at Kaseya, allowing her to leverage her expertise in partner relations and service delivery. This dual role has enabled her to contribute significantly to both organizations, focusing on improving partner success and service offerings.
Previous Role at Solutiant
Before joining Kaseya, Ashley Harris held the position of Director of IT Managed Services at Solutiant from 2017 to 2019. Based in the Greenville, South Carolina area, she managed IT service delivery and operations during her tenure. This experience provided her with valuable insights into the needs and challenges faced by MSPs, which she later applied in her current roles.
Education and Expertise
Ashley Harris completed her high school education at Hillcrest High School from 2001 to 2005. She furthered her education at Greenville Technical College, where she studied Business Administration and Management. This educational background has equipped her with the foundational knowledge and skills necessary for her roles in the technology and service management sectors.
Founding Team Member for Powered Services Program
Ashley Harris is recognized as a founding team member of Kaseya's Powered Services program. Her involvement in shaping this program is informed by her personal experience as a former MSP owner. This unique perspective allows her to address the specific needs of MSPs effectively, contributing to the program's strategic direction and implementation.