Bik Singh
About Bik Singh
Bik Singh is a Solutions Specialist currently working at Kaseya in Vancouver, Canada. He has extensive experience in product management and customer relations across various industries, including software, fintech, and telecommunications.
Current Role at Kaseya
Bik Singh currently serves as a Solutions Specialist at Kaseya, a position he has held since 2022. He operates out of Vancouver, British Columbia, Canada. In this role, he focuses on providing effective solutions to clients, leveraging his extensive experience in the software and technology sectors. His work involves engaging with customers to understand their needs and delivering tailored solutions that enhance their business operations.
Previous Experience in Electronic Payments
Bik Singh has significant experience in the electronic payments sector. He worked as a Manager for Product & Emerging Services at SADAD Electronic Payment System BSC from 2020 to 2021 in Bahrain. Following this role, he served as the Manager of Account Management for Digital Cross Border Payments at BEYON Money for three months in 2021. His roles involved managing product portfolios and enhancing customer experiences in the digital payments landscape.
Background in Telecommunications and Customer Experience
Bik Singh has a solid background in telecommunications, having worked at Reliance Communications from 2014 to 2016 in Punjab, Himachal Pradesh, and Haryana Circle. In this capacity, he focused on customer experience, excellence, and lifecycle management. Additionally, he held a position as a Senior Executive in Retail Business and Client Experience at airtel from 2006 to 2008, where he contributed to enhancing client interactions and service delivery.
Education and Academic Qualifications
Bik Singh completed his Bachelor of Commerce (B.Com) degree at Panjab University from 2001 to 2004. His academic background in commerce has provided him with a strong foundation in business principles, which he has applied throughout his career in various roles across different industries.
Skills and Expertise
Bik Singh possesses a comprehensive skill set that includes managing pre-sales and product demonstrations, securing high-value accounts through consultative SaaS selling, and delivering polished presentations. He has a customer-focused approach and a proven record in launching new products and managing portfolios in the B2B segment. His experience spans across software, fintech, IT SaaS, and telecommunications, highlighting his versatility in the industry.