Cesar Amaya
About Cesar Amaya
Cesar Amaya is a Senior Technical Support Engineer at Kaseya, where he has worked since 2014 in Waltham, Massachusetts. He has extensive experience in technical support, having held various roles at companies such as Symantec, Red Hat, and Verizon.
Work at Kaseya
Cesar Amaya has been employed at Kaseya as a Senior Technical Support Engineer since 2014. He has accumulated ten years of experience in this role, contributing to the company's operations in Waltham, Massachusetts, United States. His responsibilities include providing technical support and troubleshooting for Kaseya's software solutions, ensuring customer satisfaction and efficient service delivery.
Previous Employment History
Prior to his tenure at Kaseya, Cesar Amaya held several positions in the technical support field. He worked at Symantec as a Technical Support Engineer for seven months in 2010. Following that, he served as a Senior Technical Support Engineer at Red Hat for seven months in 2011. Additionally, he was an Instructor and Consultant at Rootlinux from 2010 to 2011. His experience also includes a role as a System Administrator at Verizon for five months in 2010 and as a Technical Support Engineer at KiwiRail from 2012 to 2014 in Auckland, New Zealand. He began his career as a Help Desk Responsible at Teleperformance from 2008 to 2010.
Technical Support Expertise
Cesar Amaya has developed extensive expertise in technical support throughout his career. His roles have involved troubleshooting complex technical issues, providing customer assistance, and ensuring the functionality of various software and systems. His experience spans multiple industries, equipping him with a diverse skill set that enhances his ability to address customer needs effectively.
Education and Certifications
The provided information does not specify Cesar Amaya's educational background or any certifications he may hold. However, his extensive experience in technical support roles suggests a strong foundation in relevant technical knowledge and skills.