Cesar Perez
About Cesar Perez
Cesar Perez serves as the Senior Director of Customer Success Engineers at Kaseya, a position he has held since 2021. He has extensive experience in customer support roles at Kaseya and holds multiple degrees in Computer Engineering and Management Information Systems.
Current Role at Kaseya
Cesar Perez currently serves as the Senior Director of Customer Success Engineers at Kaseya. He has held this position since 2021 and is based in Miami, Florida. In this role, he is responsible for overseeing customer success initiatives and leading a team of engineers to ensure optimal customer satisfaction and support.
Previous Experience at Kaseya
Cesar Perez worked at Kaseya for a total of six years in various capacities. He was the Manager of Customer Support Engineering from 2015 to 2017, where he focused on enhancing customer support processes. Following this role, he served as the Director of Customer Support from 2017 to 2021, where he managed customer support operations and strategies.
Education and Expertise
Cesar Perez has a strong educational background in engineering and information systems. He earned a Bachelor's Degree in Computer Engineering from Rutgers University – Camden from 2001 to 2003. He then continued his studies at Florida International University, where he obtained another Bachelor's Degree in Computer Engineering from 2003 to 2006, followed by a Master's Degree in Management Information Systems from 2008 to 2009.
High School Education
Cesar Perez completed his high school education at Escuela Bella Vista, where he achieved a High School Diploma. His secondary education spanned from 1988 to 2001, providing him with a foundational knowledge that supported his further studies in engineering and information systems.