David Brown
About David Brown
David Brown is a Product Support Engineer with extensive experience in technical support and land surveying. He holds a Bachelor of Science in Computer Science from TU Dublin and has worked at Kaseya since 2015, following previous roles in technical support and surveying.
Current Role as Product Support Engineer
David Brown currently serves as a Product Support Engineer at Kaseya, a position he has held since 2015. He is based in Waltham, Massachusetts, United States. In this role, he is responsible for providing technical support and solutions to clients, ensuring that their issues are addressed efficiently. His experience in technical support has equipped him with the necessary skills to assist users effectively.
Previous Experience at Kaseya
Before his current role, David worked at Kaseya as a Technical Support Engineer from 2013 to 2015. During this time, he developed a strong foundation in customer service and technical troubleshooting. His responsibilities included assisting clients with software-related issues and ensuring a high level of customer satisfaction.
Background in Land Surveying
David has a background in land surveying, having worked at Dublin City Council as a Land Surveyor and Technician from 2008 to 2011. This role involved conducting surveys and collecting data for various projects. He also briefly worked as a Senior Land Surveyor at Apex Surveys in 2011 for two months, further enhancing his expertise in the field.
Education in Computer Science
David pursued his education in Computer Science at TU Dublin, where he earned a Bachelor of Science degree from 2005 to 2009. He later continued his studies at the same institution for one year from 2012 to 2013. This educational background provided him with a solid foundation in technical skills and problem-solving, which he applies in his current role.