David Valdes
About David Valdes
David Valdes is a Customer Support Graduate at Kaseya, where he has worked since 2021. He holds a Bachelor's degree in Computer Science from Florida International University and has previous experience in IT communications and training.
Work at Kaseya
David Valdes has been employed at Kaseya as a Customer Support Graduate since 2021. In this role, he provides support to customers, addressing their inquiries and ensuring a positive experience with the company's products and services. His tenure at Kaseya has lasted for three years, during which he has developed skills relevant to customer service and technical support.
Education and Expertise
David Valdes earned a Bachelor's degree in Computer Science from Florida International University, where he studied from 2018 to 2020. Prior to this, he completed an Associate's degree in Computer Science at Miami Dade College from 2015 to 2017. His educational background provides a solid foundation in technical and analytical skills relevant to his career in customer support and IT.
Background
Before joining Kaseya, David Valdes held several positions in the IT and training sectors. He worked as a Training Specialist at Leon Medical Centers for seven months in 2021, where he focused on training staff. Additionally, he served as an IT Communications professional at Baptist Health South Florida from 2019 to 2020, gaining experience in IT communication strategies. He also worked as a Management Information Systems Manager at the Consulate General of Peru for six months in 2020 to 2021.
Previous Employment Experience
David Valdes has a diverse work history in various roles related to IT and customer support. His experience includes working at Baptist Health South Florida, where he focused on IT communications for one year. He also served as a Management Information Systems Manager at the Consulate General of Peru, contributing to the management of information systems for six months. His role as a Training Specialist at Leon Medical Centers allowed him to develop training programs and support staff development.