Dwayne Golden Jr.
About Dwayne Golden Jr.
Dwayne Golden Jr. serves as the Director of Account Management for Enterprise Accounts at Kaseya, where he has worked since 2020. He previously held roles at Kaseya and CoinLogiq, contributing to customer success and business development, respectively.
Current Role at Kaseya
Dwayne Golden Jr. serves as the Director of Account Management for Enterprise Accounts at Kaseya. He has held this position since 2020, contributing to the company's strategic initiatives in Miami, Florida. In this role, he focuses on enhancing customer engagement and retention within the enterprise accounts sector. His efforts have been instrumental in implementing innovative account management practices that support the company's growth objectives.
Previous Experience at Kaseya
Before his current role, Dwayne worked at Kaseya as the Manager of Customer Success for Midwest Corporate Accounts from 2016 to 2017. During his 11-month tenure in Miami, he was responsible for managing customer relationships and ensuring satisfaction among corporate clients. This experience laid the groundwork for his later leadership role in account management.
Experience at CoinLogiq
Dwayne served as the Vice President of Business Development at CoinLogiq from 2017 to 2020 while based in Medellín, Colombia. In this capacity, he played a significant role in expanding the company's presence in the cryptocurrency market. He was involved in building user-friendly tools that facilitated customer interaction and engagement within this emerging sector.
Education and Academic Background
Dwayne Golden Jr. studied at Florida Memorial University, where he achieved a degree in Business Administration in 2006. His educational background has provided him with a solid foundation in business principles, which he applies in his professional roles, particularly in account management and customer success.
Contributions to Company Growth
Throughout his career, Dwayne has contributed to the growth of the companies he has worked for by developing strategies that enhance customer engagement and retention. His innovative approach to account management has been a key factor in driving success in the enterprise accounts sector, particularly during his time at Kaseya and CoinLogiq.