Frankie Hernandez
About Frankie Hernandez
Frankie Hernandez is a Customer Support Engineer at Kaseya, where he has worked since 2022 in Miami, Florida. He has previous experience as a Field Service Technician at DYOPATH and as an IT Technician at Miami Dade College.
Work at Kaseya
Frankie Hernandez has been employed at Kaseya as a Customer Support Engineer since 2022. In this role, he is responsible for providing technical support and assistance to customers, ensuring they have a positive experience with Kaseya's products and services. His position is based in Miami, Florida, where he has been contributing to the company's customer service efforts for two years.
Previous Experience at DYOPATH
Prior to joining Kaseya, Frankie Hernandez worked at DYOPATH as a Field Service Technician from 2021 to 2022. During his four-month tenure, he was involved in providing on-site technical support and services, addressing various customer needs in Miami, Florida.
Role at Miami Dade College
Frankie Hernandez served as an IT Technician at Miami Dade College from 2020 to 2021. In this role, he was responsible for managing and troubleshooting IT-related issues within the college, contributing to the overall efficiency of the institution's technology services.
Education at Miami Dade College
Frankie Hernandez studied at Miami Dade College from 2014 to 2016. His education provided him with foundational knowledge and skills in information technology, which he has applied throughout his career in various technical roles.