Gerson Cueto
About Gerson Cueto
Gerson Cueto is an Account Manager at Kaseya, where he has worked since 2022. He has a background in customer service and finance, having held positions at Envoy Air, T-Mobile, and Network Capital, while pursuing a Bachelor's degree in Accounting at Florida International University.
Work at Kaseya
Gerson Cueto has been employed at Kaseya as an Account Manager since 2022. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His position involves collaborating with various teams to deliver solutions that meet client needs. Cueto's experience in account management contributes to Kaseya's mission of providing comprehensive IT management solutions.
Previous Experience in the Aviation Industry
Before joining Kaseya, Gerson Cueto worked at Envoy Air as a Passenger Service Agent from 2014 to 2016 in Miami, Florida. In this role, he provided customer service to passengers, handled ticketing and boarding processes, and ensured a smooth travel experience. His experience in the aviation sector equipped him with skills in customer interaction and operational efficiency.
Experience in Telecommunications
Gerson Cueto served as a Mobile Expert at T-Mobile from 2016 to 2019, also in Miami, Florida. His responsibilities included assisting customers with mobile device selections, providing technical support, and promoting service plans. This position honed his sales and customer service skills, which are essential in his current role at Kaseya.
Career in Mortgage Banking
Cueto worked as a Senior Mortgage Banker at Network Capital from 2019 to 2022. In this capacity, he guided clients through the mortgage application process, assessed financial needs, and provided tailored mortgage solutions. His experience in the financial sector further developed his expertise in client management and financial services.
Education and Expertise
Gerson Cueto is pursuing a Bachelor's degree in Accounting at Florida International University, a program he has been enrolled in since 2015. His educational background in accounting complements his professional roles, providing him with a strong foundation in financial principles and practices relevant to his career.