Grainne Long
About Grainne Long
Grainne Long is a Customer Support Engineer at Kaseya, where she has worked since 2022 in Dundalk, County Louth, Ireland. She has previous experience in various roles, including security and IT support, and holds a BSc (Hons) in Computing from Dundalk Institute of Technology.
Work at Kaseya
Grainne Long has been employed at Kaseya as a Customer Support Engineer since 2022. In this role, she provides technical support and assistance to customers, ensuring their needs are met effectively. Her position is based in Dundalk, County Louth, Ireland, where she has been contributing to the company's customer service efforts for two years.
Previous Employment Experience
Before joining Kaseya, Grainne Long held several positions in various organizations. She worked as a Security Officer at Bidvest Noonan for two months in 2021 in Dundalk. Additionally, she served as an IT professional at ABP Food Group for two months in 2020 in Ardee. Grainne also gained experience as a Helpdesk Employee at BoyleSports from 2021 to 2022, where she worked for ten months in Dundalk, County Louth.
Education and Expertise
Grainne Long studied at Dundalk Institute of Technology, where she earned a Bachelor of Science (Honors) degree in Computing. Her studies spanned four years, from 2017 to 2021. This educational background has equipped her with the technical skills and knowledge necessary for her roles in customer support and IT.
Career Timeline
Grainne Long's career began with her education at Dundalk Institute of Technology, culminating in her degree in 2021. Following her graduation, she gained practical experience through various roles, including her time at ABP Food Group and BoyleSports. In 2022, she transitioned to her current position at Kaseya, marking a significant step in her professional journey.