Heather Caporaso
About Heather Caporaso
Heather Caporaso serves as the Tru Peer Experience Manager at Kaseya, a position she has held since 2023. With a background in music education and business administration, she has extensive experience in member success and account management at TruMethods, LLC.
Work at Kaseya
Heather Caporaso has been employed at Kaseya as the TruPeer Experience Manager since 2023. In this role, she operates remotely from Mount Laurel, New Jersey. Her responsibilities include managing the TruPeer experience, which emphasizes her expertise in conflict management and member engagement. This position reflects her commitment to enhancing user experiences within the organization.
Experience at TruMethods, LLC
Heather Caporaso has held multiple roles at TruMethods, LLC since 2016. She currently serves as both a Member Success Advisor and Account Manager, accumulating a total of eight years of experience in these positions. Her focus on member success highlights her dedication to client relations and professional growth within the company. She has worked remotely from Moorestown, New Jersey, demonstrating her adaptability in various work environments.
Previous Employment at ANN INC.
Prior to her current roles, Heather Caporaso worked at ANN INC., the parent company of Ann Taylor, LOFT, and Lou & Grey, from 2009 to 2011. She served as a Style Captain and associate for two years in Cherry Hill, New Jersey. This experience contributed to her skills in customer service and retail management.
Education and Expertise
Heather Caporaso holds a Bachelor of Music in Music Education from the University of Delaware, which she completed from 2003 to 2007. She later pursued a Master of Business Administration (MBA) at Rutgers University - Camden, graduating in 2016. Her educational background supports her expertise in conflict management, which is essential for her role as TruPeer Experience Manager.