John Philip
About John Philip
John Philip is a Customer Success and Account Manager for Mid Market Enterprise at Kaseya, with a background in strategic account management and business development at Freshworks. He holds a Bachelor of Technology in Mechanical Engineering from SRM IST Chennai and has experience in various roles within the IT and consulting sectors.
Current Role at Kaseya
John Philip currently serves as a Customer Success and Account Manager for the Mid Market Enterprise segment at Kaseya. He has been in this role since 2024, working on-site in Bengaluru, Karnataka, India. In this position, he focuses on enhancing client relationships and ensuring customer satisfaction. His responsibilities include providing innovative solutions to improve business outcomes and customer loyalty.
Previous Experience at Freshworks
Before joining Kaseya, John Philip held multiple positions at Freshworks from 2020 to 2023. He began as a Business Development Executive trainee and progressed to a Strategic Account Executive for the UK SMB market. He also served as a Senior Strategic Account Executive and later as a Senior Account Manager for Mid Tier UKI Expansion. His tenure at Freshworks involved a strong emphasis on client engagement and account management.
Internship Experience
John Philip gained early professional experience through various internships. In 2019, he worked as a Marketing and Business Development Intern at The Climber for one month and as a Marketing Analyst Intern at Scalpels and Sutures Consulting Pvt. Ltd. for three months. Additionally, he completed a Manufacturing and Production Internship Trainee role at DD Enterprises in 2018 for one month. These roles contributed to his foundational skills in marketing and business development.
Education and Expertise
John Philip earned a Bachelor of Technology (BTech) in Mechanical Engineering from SRM Institute of Science and Technology in Chennai. His studies spanned from 2016 to 2020. He has a strong interest in learning new technologies and applying them to solve real-world problems, particularly in the IT sector. His expertise includes SaaS and cybersecurity solutions aimed at reducing costs and improving productivity for clients.