Jonathan Milosevic
About Jonathan Milosevic
Jonathan Milosevic is a Customer Success Engineer at Kaseya in Miami, Florida, where he has worked since 2020. He specializes in providing solutions and best practices for Kaseya products, leveraging his background in information technology.
Work at Kaseya
Jonathan Milosevic has been employed at Kaseya since 2020 as a Customer Success Engineer. In this role, he focuses on enhancing customer satisfaction by identifying opportunities for clients to adopt additional Kaseya products. He also participates in product demonstrations and technical account reviews, contributing to the overall client experience. Prior to his current position, he worked as a Customer Support Engineer at Kaseya from 2019 to 2020, where he gained valuable experience in customer service and technical support.
Education and Expertise
Jonathan Milosevic earned a Bachelor's degree in Information Technology from Florida International University, where he studied from 2017 to 2019. His educational background provides him with a strong foundation in technology, which he applies in his current role at Kaseya. Additionally, he acts as a Solutions Architect, leveraging his knowledge of both front-end and back-end aspects of Kaseya products to deliver best practices to clients.
Background
Before joining Kaseya, Jonathan Milosevic worked as a Tutor at Florida International University in 2018 for 11 months. This role allowed him to develop his communication and teaching skills, which he now utilizes in customer interactions. His transition from tutoring to a technical role in customer support demonstrates his adaptability and commitment to helping others succeed.
Achievements
In his role as Customer Success Engineer at Kaseya, Jonathan Milosevic plays a key role in outreach programs that showcase solutions within the Kaseya Suite. His efforts contribute to driving technology adoption among clients, ensuring they maximize the value of Kaseya products. His participation in technical account reviews and product demonstrations further emphasizes his commitment to enhancing client satisfaction.