Justin Battle
About Justin Battle
Justin Battle is an L1 Support Engineer with experience in technical support roles at Kaseya and Unitrends since 2023. He previously worked at Diesel Laptops and Geek Squad, and he holds an Associate of Arts and Sciences degree in Computer Technology from Midlands Technical College.
Work at Kaseya
Justin Battle has been employed at Kaseya as an L1 Support Engineer since 2023. In this role, he provides first-level technical support to clients, addressing various IT issues and ensuring customer satisfaction. His position at Kaseya is part of his ongoing career in technical support, where he applies his knowledge and skills to assist users effectively.
Experience at Unitrends
In addition to his role at Kaseya, Justin Battle has also worked as an L1 Support Engineer at Unitrends since 2023. His responsibilities include troubleshooting technical problems and providing solutions to enhance the user experience. This position complements his work at Kaseya, allowing him to further develop his technical support capabilities.
Previous Employment at Diesel Laptops
Before joining Kaseya and Unitrends, Justin Battle served as an Information Technology Support Specialist at Diesel Laptops from 2021 to 2022. In this capacity, he supported clients with IT-related inquiries and resolved technical issues, contributing to the overall efficiency of the support team.
Experience at Geek Squad
Justin Battle began his career in technical support as a Consultation Agent at Geek Squad, where he worked from 2019 to 2021 in Columbia, South Carolina. His role involved assisting customers with technology-related questions and providing solutions to enhance their experience with various products and services.
Education at Midlands Technical College
Justin Battle studied at Midlands Technical College, where he focused on Computer Technology and Computer Systems Technology. He earned an Associate of Arts and Sciences (AAS) degree, equipping him with foundational knowledge and skills essential for his career in IT support.