Kenneth Chirinos
About Kenneth Chirinos
Kenneth Chirinos is a Customer Success Engineer with extensive experience in Information Technology, having worked for various companies including Great Circle Systems, REEF, and Kaseya. He has a strong background in mentoring, Windows Server management, and holds multiple CompTIA certifications.
Current Role at Kaseya
Kenneth Chirinos currently serves as a Customer Success Engineer at Kaseya, a position he has held since 2022. In this role, he focuses on ensuring customer satisfaction and success with Kaseya's products and services. His work involves addressing customer inquiries, providing technical support, and facilitating the effective use of Kaseya's solutions in the Miami-Fort Lauderdale area.
Previous Experience in IT Support
Prior to joining Kaseya, Kenneth Chirinos worked at several organizations in various IT support roles. He was a Senior IT Service Experience Associate at REEF from 2021 to 2022. Before that, he served as an Information Technology Specialist at MasTec Network Solutions from 2018 to 2021. His earlier roles include positions at Great Circle Systems, Inc. as a Field Technician and System Administrator, and at CompuCom, where he provided field support to Fortune 500 companies.
Education and Certifications
Kenneth Chirinos studied Information Technology at DeVry University, where he earned a degree in Network and Communications Management from 2004 to 2009. He also completed his high school education at Miami Central Senior High, graduating with a diploma in 1994. Kenneth holds multiple CompTIA certifications, including Server+, Network+, and A+, as well as a Microsoft MCP certification, demonstrating his expertise in various IT technologies.
Technical Skills and Specializations
Kenneth Chirinos possesses a strong background in managing and supporting Windows Server environments. He has extensive experience with Active Directory and Hyper-V technologies. His technical skills are complemented by his experience in mentoring within the field of Information Technology, where he has guided others in developing their technical capabilities.
Career Timeline and Roles
Kenneth Chirinos has a diverse career in the IT sector, spanning over two decades. He began his career as a Sales Specialist at AT&T Mobile Tel from 1998 to 2000. He then transitioned to technical support roles, including positions at AOL and The Citco Group of Companies. His tenure at CompuCom included various roles from 2001 to 2014, where he provided field support and managed operations for Fortune 500 clients. His career reflects a steady progression through various technical and support roles, culminating in his current position at Kaseya.