Krissy Mc Dowell
About Krissy Mc Dowell
Krissy McDowell is a Manager of MSP Enablement Platforms with a strong background in project management and customer support. She has held various roles in technology and sales, including positions at Kaseya and Lowe's Companies, Inc., and has advanced academic qualifications in social sciences and business administration.
Current Role at Kaseya
Krissy Mc Dowell currently serves as the Manager of MSP Enablement Platforms at Kaseya. In this role, she focuses on enhancing the capabilities of managed service providers (MSPs). Her responsibilities include overseeing the development and implementation of enablement platforms that support MSPs in delivering effective services to their clients. She has been in this position since 2023.
Previous Experience at Kaseya
Before her current role, Krissy Mc Dowell worked at Kaseya as the Channel Enablement Manager from 2022 to 2023. In this position, she was responsible for developing strategies to empower channel partners and improve their performance. Her work contributed to the overall success of Kaseya's channel initiatives during her tenure.
Professional Background in Project Management
Krissy Mc Dowell has a substantial background in project management. She worked at NEST® - Multi-Facility Management as a Project Coordinator from 2019 to 2021 and as an Operations Team Lead from 2017 to 2018. In these roles, she demonstrated skills in project estimation, resource allocation, and budgeting, which are critical for the successful execution of IT projects.
Education and Qualifications
Krissy Mc Dowell holds a Master of Business Administration (MBA) in Human Resources Management and Services from Capella University, which she completed from 2015 to 2018. She also earned a Bachelor of Arts (B.A.) in Social Sciences from Rowan University from 2010 to 2012 and an Associate of Arts (AA) in Social Sciences from Rowan College at Gloucester County from 2007 to 2009. Her educational background provides a strong foundation for her roles in management and project coordination.
Current Role at TruMethods, LLC
In addition to her position at Kaseya, Krissy Mc Dowell has been working as a Member Success Advisor at TruMethods, LLC since 2021. In this role, she focuses on customer support, ensuring high levels of client satisfaction and retention within the technology services sector. Her expertise in MSP enablement platforms complements her responsibilities in this position.