Kyle Higgins
About Kyle Higgins
Kyle Higgins is a Customer Support Engineer at Kaseya, where he has worked since 2022. He holds a Bachelor of Science in Marketing from Oregon State University and has expertise in disaster recovery planning and HIPAA compliance.
Work at Kaseya
Kyle Higgins has been employed at Kaseya as a Customer Support Engineer since 2022. In this role, he is responsible for providing technical support and ensuring customer satisfaction. His work is based in Atlanta, Georgia, where he collaborates with various teams to address customer needs and enhance service delivery.
Education and Expertise
Kyle Higgins studied at the University of Oregon for one year, focusing on Business from 2008 to 2009. He later attended Oregon State University, where he earned a Bachelor of Science degree in Marketing from 2009 to 2012. His educational background supports his professional skills in customer support and business operations.
Background
Kyle Higgins completed his high school education at Corvallis High School from 2004 to 2008. His foundational education provided him with essential skills that he later built upon in his college studies and professional career.
Skills and Competencies
Kyle Higgins possesses strong skills in disaster recovery planning, which is essential for maintaining business continuity during unexpected events. He has expertise in HIPAA policy and procedure compliance, crucial for managing sensitive health information. Additionally, he is skilled in cross-functional team partnerships, budget management, and process documentation.