Michael Bensoussan
About Michael Bensoussan
Michael Bensoussan is a Customer Success Engineer and Technical Account Manager at Kaseya, where he has worked since 2022. He has a background in computer network engineering and over 14 years of experience in various IT roles at Malema.
Work at Kaseya
Michael Bensoussan has been employed at Kaseya as a Customer Success Engineer and Technical Account Manager since 2022. His role involves ensuring customer satisfaction and facilitating the effective use of Kaseya's products. He works on-site in Miami, Florida, contributing to the company's mission of providing IT management solutions.
Education and Expertise
Michael Bensoussan studied at Florida Career College, where he focused on Computer Network Engineering. He completed his Associate of Arts (A.A.) degree from 2002 to 2004. This educational background has equipped him with the technical skills necessary for his roles in IT and customer success.
Background
Before joining Kaseya, Michael Bensoussan worked at Malema for 14 years, where he held multiple positions including Accountant, Information Technology System Network Administrator, and IT Business System Analyst. His extensive experience in various IT roles provided him with a diverse skill set. He also served as the Information Technology Infrastructure Manager at Modani Furniture from 2019 to 2022.
Professional Experience
Michael Bensoussan's professional journey includes significant roles in IT and customer service. At Malema, he worked in various capacities, gaining experience in accounting and IT systems. His tenure at Modani Furniture as an Information Technology Infrastructure Manager further developed his expertise in managing IT infrastructure. His cumulative experience spans over 16 years in the IT field.