Misael Rojas
About Misael Rojas
Misael Rojas is a Senior Account Manager and Team Lead at Kaseya in Miami, Florida, with a background in telecommunications and technology. He has previously held positions at T-Mobile, AT&T, and FX1 Mobile, and he holds an Associate's degree in Business from Miami Dade College.
Current Role at Kaseya
Misael Rojas serves as a Senior Account Manager and Team Lead at Kaseya, a position he has held since 2023. He is based in Miami, Florida. In this role, he is responsible for managing client accounts and leading a team to ensure high levels of customer satisfaction and business growth. His focus is on implementing strategic solutions that align with client needs.
Previous Experience at Kaseya
Prior to his current role, Misael Rojas worked as an Account Manager and Team Lead at Kaseya from 2022 to 2023. During this year, he contributed to client management and team leadership, enhancing the company's service delivery and client engagement strategies.
Telecommunications Background
Misael Rojas has extensive experience in the telecommunications sector. He worked at T-Mobile as a Mobile Expert from 2018 to 2021, where he developed skills in customer service and sales. He then joined AT&T as a BCSS for seven months in 2021-2022, further enhancing his expertise in client relations within the telecommunications industry.
Retail Management Experience
Before his roles in telecommunications, Misael Rojas was the Retail Store Manager at FX1 Mobile from 2017 to 2018. In this position, he managed store operations and staff, focusing on sales performance and customer service. This experience contributed to his strong foundation in retail management.
Education and Qualifications
Misael Rojas studied at Miami Dade College, where he earned an Associate's degree in Business, Management, Marketing, and Related Support Services from 2015 to 2019. His educational background supports his professional roles, providing him with the knowledge and skills necessary for effective business management and client service.