Paddy O'keeffe
About Paddy O'keeffe
Paddy O'Keeffe is a User Acceptance Tester currently employed at Kaseya in Dublin, Ireland, where he has worked since 2019. He previously held positions including Senior Customer Support Engineer at Kaseya and Web System Administrator at Innovation Enterprise Network.
Current Role as User Acceptance Tester
Paddy O'Keeffe has been employed at Kaseya as a User Acceptance Tester since 2019. In this role, he is responsible for ensuring that software products meet user requirements and function as intended before release. His work involves collaborating with development teams to identify issues and validate solutions, contributing to the overall quality of Kaseya's offerings.
Previous Experience at Kaseya
Prior to his current position, Paddy O'Keeffe worked at Kaseya as a Senior Customer Support Engineer from 2017 to 2019. During his two years in this role, he provided technical support to customers, addressing their inquiries and resolving issues related to Kaseya's software products. His experience in customer support helped him develop a strong understanding of user needs and software functionality.
Professional Background in IT
Paddy O'Keeffe has a diverse background in information technology. He worked as a Managed Services Engineer at Typetec from 2011 to 2017, where he focused on delivering IT services to clients. Additionally, he served as a Web System Administrator at Innovation Enterprise Network for six months in 2010. This range of experience has equipped him with a solid foundation in IT systems and customer service.
Educational Qualifications
Paddy O'Keeffe studied at Griffith College Cork, where he earned a Bachelor of Science degree. His studies took place from 2006 to 2007, providing him with essential knowledge and skills in the field of technology. This educational background supports his professional roles in IT and software testing.